Shipping policy
At Layali, we are committed to delivering your order safely and efficiently so you can enjoy your prayer mat as soon as possible.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Once your order has been prepared and dispatched, you will receive a confirmation email with tracking details.
Shipping Time
Delivery times may vary depending on your location. On average, orders arrive within 5–10 business days after shipment.
Please note that during peak seasons or holidays, shipping times may be slightly longer.
Shipping Confirmation
Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Shipping Delays
While we work with reliable logistics partners, occasional delays may occur due to customs processing, weather conditions, or high shipping volumes.
Incorrect Address
Please ensure that your shipping address is accurate at the time of checkout. Layali is not responsible for orders shipped to incorrectly provided addresses.
Questions About Your Order
If you have any questions regarding your shipment, please feel free to contact our support team. We are always happy to assist you.